Privacy Policy
Last updated 14 November 2026
Who we are
House Rescue Limited is the controller of your personal details. Our company number is 16101500, and our registered office is C/O Dwellbeing, 6 Sutton Plaza, Sutton Court Road, Sutton, Surrey SM1 4FS. You can reach us at help@houserescue.co.uk.
What we collect
Your name, phone number, email, postcode, what you tell us about your home, and your booking details.
Why we use it
To reply to your enquiry and talk to you about your home. We rely on our legitimate interests, or the steps we take before a contract with you. We send news and guides only if you ticked the box to say you wanted them. That is consent, and you can withdraw it at any time.
Where we got your details
If we wrote to you first, we may have taken your details from public records such as the Land Registry or property listings.
Who we share with
Our CRM and booking system provider, and, only if you go ahead, the solicitors, surveyors and partner investors involved in your sale.
How long we keep it
Up to 2 years from our last contact, unless a sale goes ahead, then as long as the law requires.
Your rights
You can ask to access, correct, delete, object to, restrict, or port your details. You can also complain to the Information Commissioner's Office at ico.org.uk.